Frequently Asked Questions
Everything you need to know about our premium Italian knitwear and services.
What materials are used in Oscalito garments?
We pride ourselves on using only the finest natural fibers, including Egyptian Filoscozia cotton, pure silk, Merino wool, and high-quality cashmere, all ethically sourced and processed in Italy.
How do I determine my correct size?
Oscalito uses Italian sizing. We recommend consulting our detailed Size Guide located on each product page to compare your body measurements with our international conversion chart.
What are your shipping costs and delivery times?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Delivery times vary by region, generally taking 3-5 business days for Europe and 5-10 business days for international destinations.
What is your return policy?
If you are not satisfied with your purchase, you may return unworn items in their original packaging with tags attached within 14 days of delivery for a full refund or exchange.
How should I care for my Oscalito items?
To preserve the quality of our natural fibers, we recommend hand washing in lukewarm water with a pH-neutral detergent or using a delicate machine cycle in a protective mesh bag.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a secure checkout experience.